Terms of Service

By accessing and using Lucerna Labs' AI content generation platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at lucerna-lab.com and our AI-powered content generation services operated by Lucerna Labs Limited ("we", "us", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

Lucerna Labs provides an AI-powered platform for generating user-generated content (UGC), including but not limited to:

• AI-generated lifestyle images and promotional content
• Video content featuring AI-generated human avatars
• API access for programmatic content generation
• Content customization and brand integration tools

To access certain features of the Service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account and password
• Providing accurate and complete information during registration
• Updating your information to maintain accuracy
• All activities that occur under your account

We reserve the right to terminate accounts that violate these Terms or for any other reason at our sole discretion.

Generated Content Ownership

You retain ownership of all content generated using our Service. We do not claim any ownership rights to the output of our AI systems when used in accordance with these Terms.

Commercial Use

Generated content may be used for commercial purposes, including but not limited to:

• Marketing and advertising campaigns
• Social media content and posts
• Website and digital marketing materials
• Product demonstrations and presentations

Content Restrictions

You may not use our Service to generate content that:

• Violates any applicable laws or regulations
• Infringes on intellectual property rights of third parties
• Contains harmful, threatening, or inappropriate material
• Impersonates real individuals without consent

All content generated through our Service is created using artificial intelligence technology. Users acknowledge that:

• Generated content is synthetic and does not represent real individuals
• AI-generated content may contain imperfections or inaccuracies
• Users are responsible for reviewing and verifying generated content
• Appropriate disclosure of AI-generated content may be required in certain jurisdictions

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection, use, and processing of your information as described in our Privacy Policy.

Generated content and associated metadata may be temporarily stored to provide the Service but will be deleted according to our data retention policies.

Subscription Plans

Our Service is offered through various subscription plans. By selecting a plan, you agree to pay the applicable fees in advance on a monthly or annual basis.

Payment Processing

All payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

Refunds

We offer a voluntary 30-day money-back guarantee for eligible new subscriptions, subject to the conditions set out in our Refund Policy. Refund requests must be submitted within 30 days of the initial purchase. Nothing in these Terms affects any statutory rights you may have under applicable consumer protection laws.

Plan Changes

You may upgrade or downgrade your subscription plan at any time. Changes take effect immediately for upgrades and at the next billing cycle for downgrades.

If you use our API services, additional terms apply:

• API keys must be kept secure and not shared publicly
• Rate limits and usage quotas apply based on your subscription plan
• Excessive or abusive usage may result in service suspension
• You are responsible for all API calls made with your credentials

Our Services may integrate with or provide access to third-party platforms, payment processors, APIs, software providers, and other external services.

We are not responsible for the availability, security, content, privacy practices, or performance of any third-party services. Your use of such services is governed by their respective terms and privacy policies.

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Lucerna Labs Limited disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by applicable law, Lucerna Labs Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

You may terminate your account at any time by contacting our support team or through your account settings.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, you are no longer authorized to use the Service and should discontinue use immediately.

These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Subject to any mandatory consumer protection rights applicable under law, the courts of England and Wales shall have exclusive jurisdiction to resolve any disputes arising from these Terms or your use of our Services.

If you have any questions about these Terms of Service, please contact us: